Subscription Terms
Last updated 27 July 2026
This page exists so the money is unambiguous: what Relay costs, when you are charged, what renews automatically, and how to stop. Apple and Google both require these disclosures, and honestly they are the ones worth reading anyway.
Price
| Plan | Price | Billed |
|---|---|---|
| Monthly | €8 | Every month |
| Annual | €5 per month, charged yearly | Every 12 months |
Prices may be shown in your local currency, converted by whoever handles the payment. Tax is added where required.
There is no free tier. Relay is a paid product with a free trial, not a free product with paid extras.
The trial
The trial runs for 30 days and gives you the full product. Payment details are taken up front.
It converts to a paid subscription automatically when it ends, unless you cancel first. You will not be asked again at the end of the trial, so if you do not want to continue, cancel before the 30 days are up. You will not be charged for the trial itself.
One trial per person, not per device or per account.
Renewal
Subscriptions renew automatically at the end of each billing period, at the price then in effect for your plan, until you cancel. Monthly plans renew monthly; annual plans renew annually.
If we raise prices, existing subscribers keep the price they signed up at for as long as their subscription runs uninterrupted. If we ever need to change your price, we will tell you well before it takes effect so you can decide.
How to cancel
You can cancel at any time. Where you cancel depends on where you subscribed, because whoever takes the payment controls it:
- Subscribed on the web: through the billing portal, linked from your account page in Relay. If you cannot reach it, email support@relaygtd.com and we will cancel it for you.
- Subscribed on Android: Google Play → Subscriptions. We cannot cancel a Play subscription for you.
- Subscribed on iOS or macOS: Apple Settings → Subscriptions. We cannot cancel an Apple subscription for you.
Your account page in Relay shows a "Manage subscription" link that points at the right place for your purchase, so you do not have to remember which it was.
Cancelling stops the next charge; it does not end your access immediately. You keep everything you have paid for until the end of the current period.
Refunds
For web purchases, contact support@relaygtd.com and we will deal with it fairly.
For purchases made through Google Play or the App Store, refunds are handled by them under their own policies, and we have no ability to issue one. Their store is where to ask.
If you are a consumer in the EU or UK you may have a statutory right to withdraw within 14 days of purchase. Because Relay is digital content supplied immediately, that right can be lost once you start using it — but ask us anyway and we will be reasonable.
If a payment fails
We will retry, and let you know. Your subscription stays active during that grace period rather than cutting off the moment a card expires. If it ultimately cannot be collected, the subscription lapses.
When a subscription lapses
Your data is not deleted, held hostage, or degraded. Paid features become unavailable, but you can still sign in, read what you wrote, export all of it, and delete your account. That is a deliberate commitment, not a courtesy: withholding your own work until you pay would be wrong, and we would rather lose the sale.
Your data stays until you delete it, so resubscribing later picks up where you left off.
Changes
We may change these terms. Material changes will be notified in the app or by email before they take effect, and never applied retroactively to a period you have already paid for.