Delete your Relay account

Last updated 15 October 2026

You can delete your Relay account and everything in it, permanently. This page explains how, including how to delete your account without installing the app. Google Play requires a way to delete an account without the app, and offering one is also the right thing to do.

Export first, if you want to keep anything

Deletion is immediate and irreversible. There is no trash and no recovery window, and we cannot restore an account afterwards.

In Relay, choose Account → Export my data to download a machine-readable copy first. The export works even if your subscription has lapsed.

Your files need downloading separately. The export lists your files as links, and deleting your account deletes the files those links point at, so the links stop working. Save anything you want to keep before you delete your account.

In the app

The quickest route, if you can still sign in:

• If your subscription is still set to renew, cancel it first
• Open Relay and sign in
• Tap your avatar → Account
• Choose Delete account
• Type DELETE to confirm

Deletion happens straight away.

By email

If you cannot sign in, or would rather we deleted the account for you, email support@relaygtd.com from the address on your Relay account, with the subject Delete my Relay account.

If you signed in with Microsoft, Relay stores no email address for you. If you signed in with Apple and used Hide My Email, Relay stores only Apple's relay address. Write from any address, and say which sign-in you used and the name on it. We will agree with you how to confirm the account is yours before we delete it.

We will confirm we have received your request, delete the account, and confirm again when the deletion is done: within 30 days, and in practice far sooner. We may need to check you own the address before acting, because otherwise anyone could ask us to delete anyone's account.

What is deleted

Everything. Specifically:

• every task, project, reference item and horizon, with all their notes, dates and checklists;
• every file you uploaded, dropped, shared or emailed to Relay;
• your workspaces, contexts, contacts and trigger lists;
• your settings and review history;
• your private capture address, so email sent to the address afterwards is not delivered;
• your notification tokens, your subscription record held by Relay, and your customer record at RevenueCat, the service that manages subscriptions;
• your sign-in itself, so the account no longer exists.

Access tokens for any service you connected (Google Calendar, Google Tasks, Outlook Calendar, Microsoft To Do, Todoist, Notion, Linear) are deleted, along with the codes that let Relay's widgets on iPhone, iPad and Mac complete items for you. Google's access is also revoked at Google's end. For the other services, you can remove Relay from each service's connected apps if you also want Relay's access withdrawn at that service.

What is not affected

• Data in other services. Deleting your Relay account does not delete anything in the calendars or task apps you connected, including any Weekly Review blocks Relay added to your calendar. Your data in other services is yours and stays where it is.
• Your Google, Apple or Microsoft account. Deleting your Relay account does not affect it.
• Your subscription. Deleting your Relay account does not cancel the subscription, wherever you bought it. Relay will not delete an account whose subscription is still set to renew, so cancel first (see Support), then delete.
• Backups and legal records. Residual copies may persist briefly in encrypted infrastructure backups, until those backups are replaced. We may also keep the minimum records we are legally required to, such as payment records for tax purposes, which do not include your content.

If you only want to stop paying

You do not have to delete anything. Cancel the subscription, and your data stays in your account. You can still sign in, read your data, export it, and use it again later. See Subscription Terms.